Your privacy matters to us. This policy explains exactly what personal data b365 collects, how we use it, who we share it with, and how we keep it safe. Please read it before you create an account or use the platform.
These cards summarise the most important points. The full policy follows — please read it for complete details on your rights and our obligations.
We collect only the information needed to run your account securely — your name, contact details, date of birth, payment information, and activity on the platform. We do not collect unnecessary data and we do not sell your personal information to third parties.
Your data is protected by SSL encryption during transmission and stored on secured servers. Access to personal data within b365 is limited to staff who need it to carry out their specific role. We follow industry-standard practices to prevent unauthorised access.
We share your data only with trusted service providers who help us operate the platform — such as payment processors and identity verification services. We do not share your information with advertising networks or sell it to any third party for commercial gain.
You can request access to the personal data we hold about you, ask us to correct inaccurate information, and request deletion of your account and associated data. These rights are yours as a user of the platform and we take requests seriously.
b365 uses cookies to keep your session active, remember your preferences, and understand how the platform is being used. We do not use third-party advertising cookies. You can manage cookie settings through your browser at any time.
We retain your personal data for as long as your account is active and for a period afterward as required for legal and compliance purposes. Once the retention period has passed, your data is deleted or anonymised in line with our internal data management procedures.
b365 operates an online gaming platform available at b365.pro. When this policy refers to "b365," "we," "us," or "our," it means the operator of the b365 platform. This Privacy Policy explains how we collect and handle personal data from players who register and use our services in the Philippines.
If you have questions or concerns about how we handle your data, you can reach our support team at [email protected] or through the live chat function within your account.
We collect personal data from you in the following ways: directly when you register or update your account, automatically when you use the platform, and from third-party services used to verify your identity or process your payments.
When you complete identity verification or make a payment, the relevant service provider may share data with us to confirm your identity or process the transaction. This data is used only for the purpose for which it was provided and is handled in accordance with this policy.
We use your personal data only for legitimate purposes related to operating the platform and serving you as a player. The table below outlines the main purposes and the basis for each.
| Purpose | Data Used | Basis |
|---|---|---|
| Creating and managing your account | Name, contact details, date of birth | Contract performance |
| Identity verification (KYC) | Government ID, address, date of birth | Legal obligation |
| Processing deposits and withdrawals | Payment account details, transaction history | Contract performance |
| Fraud prevention and security monitoring | IP address, login data, transaction patterns | Legitimate interest |
| Customer support | Account details, support communications | Contract performance |
| Responsible gaming monitoring | Betting history, session data, account activity | Legal obligation / Legitimate interest |
| Platform improvement and analytics | Aggregated usage data, device information | Legitimate interest |
| Sending service-related notifications | Email address, mobile number | Contract performance / Consent |
We do not use your personal data for automated decision-making that produces significant legal effects without human involvement. We do not use your data to serve targeted advertising from third-party ad networks.
b365 uses cookies — small text files stored in your browser — to keep you logged in during your session, remember your settings, and understand how players use the platform so we can improve it.
We do not use cookies from third-party advertising networks. You can manage or block cookies through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features.
b365 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:
We work with third-party companies who provide specific services on our behalf, including identity verification, payment processing, and platform security. These providers are permitted to use your data only to perform their contracted services for b365 and are bound by confidentiality obligations.
We may disclose your personal data when required to do so by law, court order, or other legal process. We may also share data with relevant authorities where we have a good-faith belief that disclosure is necessary to protect the rights, safety, or property of b365, our players, or the public.
In the event that b365 undergoes a merger, acquisition, or transfer of assets, your personal data may be transferred as part of that transaction. We will notify affected players if such a transfer results in a material change to how their data is handled.
We take data security seriously and apply appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Security measures in place at b365 include:
While we take these steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, enable OTP verification, and never share your login details with anyone.
We retain your personal data for as long as your b365 account remains active. After you close your account, we retain certain data for a period required by applicable legal and compliance obligations — this typically covers transaction records and identity verification documents.
Once the applicable retention period has passed, your data is either permanently deleted or anonymised so that it can no longer be linked back to you. If you would like to know the specific retention period that applies to a particular category of your data, contact us at [email protected].
As a user of b365, you have rights over your personal data. We respect these rights and will respond to requests in a timely manner.
To exercise any of these rights, contact us at [email protected] with your request. We may need to verify your identity before processing certain requests. We will respond within a reasonable timeframe and in accordance with applicable data protection requirements.
b365 is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under this age. If we become aware that an account has been created by a person under 21, we will close the account and delete the associated personal data in line with our standard procedures.
If you believe a minor has registered on b365, please contact us immediately at [email protected] so we can investigate and act accordingly.
The b365 platform may reference payment services or other third-party tools needed to use our platform. When you interact with those third-party services — for example, when completing a payment through your e-wallet — you are subject to their own privacy policies, not ours. We encourage you to review the privacy terms of any third-party service you use in connection with your b365 account.
We may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable legal requirements. When we do, we will update the date shown at the top of this page. If changes are material, we may also notify you via your registered email address or through an in-platform notification.
Continued use of b365 after any updated policy is posted constitutes your acceptance of the revised terms. If you do not agree with any changes, please stop using the platform and contact us to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how we have handled your personal information, please get in touch:
We are committed to addressing your concerns promptly and transparently. For questions about your account or gaming activity specifically, you can also visit our FAQ page.
Have a question about your data or want to exercise your privacy rights? Our support team is available around the clock.
Live chat — 24/7 in-account
Visit FAQYour data is protected and your privacy is respected. Join players across the Philippines on a platform built with security and fairness in mind.